FAQs

SHIPPING.

All orders are shipped via USPS (2-7 day delivery).  All orders over $35 ship free!

 

RETURNS.  

Please contact us at sales@twistedsimplicity.com with RETURN AUTHORIZATION in the subject line. Let us know the reason for your return as well as the invoice number, item number and date purchased. We will respond within 1 business day with your return authorization, please print this and include with your item when you send back. Returns will be accepted if received back in our warehouse within 14 days (UNWORN, tags attached, no make up stains, etc.).  All Jewelry sales are FINAL.